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Tenant Services

Property People recognise that our tenants are just as important as our landlords.

Our main goal is to ensure that we find you the right property, that matches all your needs, and once you've successfully moved in, ensure that your tenancy runs smoothly.

Property Match

From your first discussion with a member of our team, the focus is to match your requirements to any properties we have. We understand the importance of ensuring that your next move is the right move. We will forward you details on any potential properties and arrange viewings, exhausting every avenue until we have found you your next home!

Guidance Through the Lettings Process

Whether buying, selling or letting, the property market is a difficult one to understand. Our team have many years experience and they'll best advise on any relevant matters, whether it be, the type of property you should select, the best location or if you just need advice on budgets and housing benefit entitlement.

Move In

Move in day is always exciting, although it can also be stressful. That's where Property People step in. We strive to make move in day the happy day it should be and start your tenancy on the best road.

Deposit Protection

As a tenant, you want to ensure that your deposit is secure at the end of your tenancy term. We protect your deposit under the Tenancy Deposit Scheme. This should help minimise any disputes at the end of your tenancy and help secure return of your deposit and within a quick time frame, provided the property is left in a good state of repair.


If you live in a property, our agency manages, your repair issues become our concerns. Each branch has an in-house dedicated Property Manager whose focus is to attend to your repair issues within the fastest possible time frame. In cases of emergency our agency also offers a 24hour helpline.


To help keep your tenancy moving in the right direction we will carry out frequent inspections. At these inspections we will detail any potential causes for concern and point you in the right direction to try and keep your tenancy moving in the right direction.

This also gives you, the tenant, an opportunity to voice any concerns or issues you may have.


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Client Testimonials
Property People were very helpful and on the ball when it came to purchasing our first home. The efficiency and attention to detail made the process very simple and stress free. I would highly reco... William McKeown Read more Reviews